FAQ:

Q1: Have your product quality been approved by Third Party Lab?

A: Yes, All products are strictly qualified by our QC and approved by third party lab in China,USA,Canada,Germany,UK,Italy,France etc. So you will be assured with Good Quality if you choose us.

Q2: How do you treat quality complaint?

A: Before delivery,our QC will test the goods strictly by HPLC,UV,GC,TLC guarantee. In case any quality problem caused by us, we will send you free goods for replacement or refund..

Q3: Do you accept sample order?

A: Yes,we accept small order from 100g,1kg or above for your evaluation quality of our goods.

Q4: Is there any discount?

A: Yes, for larger quantity, we always support with better and more competitive price.

   If you need special discount, welcome to contact us.

Q5: How long does it take to arrive?

A: It is depends on the destination and delivery method.

For order of small quantity, 3-7 days by DHL,UPS,TNT,FEDEX,EMS when goods is ready.

For bulk order, 5-8 days by Air,20-35 days by Sea when goods is ready.

Q6: Do you apply documents for approval?

A: Yes, we could offer COA, MSDS, NMR, HPLC, MOA, Synthetic Route, CO, FORM A, TSE/BSE and other documents required by our customers.

Q7: What payment do you offer?

A: T/T (bank transfer), L/C,west union,money gram,etc